Satisfaction’s what you need: New Endoscopy Centre Achieves 99.1%
16 November 2012
In June we opened our newly expanded Endoscopy Centre and we’re pleased to report that we’ve achieved feedback from our patients of 99.1% satisfaction, with patients stating they would recommend us to family and friends. This is great achievement for our endoscopy team who have worked hard alongside our consultants to build a strong a service for our patients.
Located in the Central Building the centre has been specifically designed with 12 en-suite recovery bays, built in a traditional open style recovery ward; increasing privacy, cleanliness and comfort to each patient. Three state-of-the-art procedure rooms and a dedicated X-ray screening room allow our consultants to accurately perform new and often intricate techniques.
The Wellington Hospital values patient’s opinion on our service and care, and we provide all our outpatients and inpatients with the opportunity to complete a feedback questionnaire, which is compiled and reported on quarterly by independent market research team Howard Warwick Associates.
For more information on our GI services you can visit www.wellingtongiunit.com or to make an appointment with a consultant from the centre please contact the Enquiry Helpline on 0207 483 5148.
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